Shipping & Returns
Shipping Policy
At Micci Lane & Company, we take pride in our shipping methods and practices. We prioritize secure packaging and efficient delivery to ensure that your custom and handcrafted goods reach you in perfect condition and within a reasonable time frame. We understand the importance of reliable shipping, and we are dedicated to providing a positive shipping experience for our valued customers.
Should you have any specific shipping inquiries, feel free to reach out to our customer support team for personalized assistance.
All products are shipped using USPS Priority Mail with tracking and insurance of up to $50 automatically included. The estimated delivery time for all items is 1-3 business days.
Return & Exchange Policy
Our return and exchange policy is designed to offer you peace of mind when making a purchase from Micci Lane & Company. We want you to shop with confidence, knowing that if you change your mind or encounter any issues with your personalized goods, we are here to assist you. Our aim is to make the return and exchange process as simple and transparent as possible, ensuring your satisfaction with every aspect of your experience with us.
We kindly do not allow returns/exchanges of our products as they have been custom curated and/or custom made with the exception of if your product arrives damaged, does not match your order, or is a duplicate order.
If you have any questions or need further clarification about our return and exchange policy, please don't hesitate to contact our dedicated customer support team. We are here to provide the support and guidance you need for a hassle-free shopping experience.